Alban CAT, the Caterpillar dealer for the mid-Atlantic Region is accepting applications for a Field Service Technician for our Upper Marlboro branch.
The Field Service Technician II, Tractor is responsible for providing advanced level diagnosis, troubleshooting and repair of all engine/components on heavy construction equipment at customer jobsites. Disassembles, inspects and determines parts needed and reassembles to factory specifications. Performs heavy electrical and computer repairs. Interprets and utilizes information from operating, maintenance and service manuals/bulletins. Interacts with customers, answers repair-related questions and refers other issues to the Supervisor. Prepares parts requisitions and returns. Completes Service and other necessary reports and forms accurately and in a timely manner. Safely drives a service vehicle. Performs various other duties as assigned.
Must have previous experience with heavy construction equipment repair. Must have experience troubleshooting and diagnosing advanced level mechanical repair and have the ability to repair Caterpillar and competitive components and machines. Must be well organized, have excellent verbal and written communication skills and be able to interact with customers on a professional level. Must have experience in the use and application of computer software. Must be able to work independently, be willing to travel and work additional hours as needed to meet customer demand. Must have a valid driver’s license and good driving record.
Medical, Dental, Vision and 401(k)
Alban CAT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation and gender identity. If you need reasonable accommodation for any part of the application and hiring process, please notify Alban CAT by calling 410.686.7777 and asking for the Human Resources Department. Alban CAT is a federal contractor. Alban CAT is a drug free workplace.