Alban CAT, the Caterpillar dealer for the mid-Atlantic Region is accepting applications for a Service Advisor for our Baltimore branch.
The Service Advisor is responsible for maintaining and updating work order information and advising customers on repair status in a professional and timely manner. Opens and closes revenue and warranty work orders. Researches warranty status and properly codes work orders. Obtains purchase order numbers and processes COD payments. Assists in the parts ordering process, schedules undercarriage pickup and delivery and performs various other duties as assigned.
Minimum of three years of Service Administrative experience in the heavy construction or automotive industry. Working knowledge of the function and repair of heavy construction equipment preferred. Must be proficient with Microsoft Office Products and have excellent verbal and written communication skills.
Medical, Dental, Vision and 401(k)
Alban CAT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation and gender identity. If you need reasonable accommodation for any part of the application and hiring process, please notify Alban CAT by calling 410.686.7777 and asking for the Human Resources Department. Alban CAT is a federal contractor. Alban CAT is a drug free workplace.