Alban CAT, the Caterpillar dealer for the mid-Atlantic Region is accepting applications for Machine Shop Supervisor for our Winchester branch.
The Machine Shop Supervisor directs and supervises activities of Machine Shop, including coordinating and monitoring shop work, overseeing work order process, preparing estimates, addressing customer concerns, and developing quality control and repair policies and procedures to ensure optimal work quality. Responsible for coordinating and monitoring new and in-progress shop work. Open, close work orders. Prepare estimates to ensure it includes all aspects of the repair. Maintain good customer relations through communication and continual contact. Address customer concerns and disputes and resolve in timely manner. Develop quality control procedures and repair processes to ensure the highest quality of customer service is provided. Monitor scheduling of workload for shop. Ensure all technicians follow safe work practices without exception. Order parts and purchase tools. Order and maintain inventory of material and welding consumables. Process vendor invoices. Oversee work order closing process. Review work orders for accuracy and completeness, and the appropriateness of parts and labor.
Minimum of five years experience with Caterpillar or comparable machining repair. Minimum of two years supervisory experience with the ability to effectively delegate work. Must be proficient with Microsoft Office products. Must have excellent communication skills, and attention to detail. Must be able to interact with all levels of personnel within the company. Must have excellent customer relationship skills. Must have good organizational skills for maintaining records for revenue and warranty jobs, and maintaining accurate details of jobs. Must have basic accounting and financial skills. Must understand standard job philosophy. Must have a strong knowledge of the construction industry.
Medical, Dental, Vision and 401(k)
Alban CAT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation and gender identity. If you need reasonable accommodation for any part of the application and hiring process, please notify Alban CAT by calling 410.686.7777 and asking for the Human Resources Department. Alban CAT is a federal contractor. Alban CAT is a drug free workplace.