Alban CAT, the Caterpillar dealer for the mid-Atlantic Region is accepting applications for a Shop Supervisor for our Myersville branch.
The Shop Supervisor is responsible for directing and supervising the activities of the Shop Technicians, ensuring safe work practices are followed without exception. Monitors new and in-progress Shop work. Opens and closes work orders, reviewing for accuracy and appropriateness of parts and labor. Develops quality control procedures and repair processes to ensure the highest quality of customer service is provided. Maintains good customer relations through communication and continual contact, addresses customer concerns and resolves in a timely manner. Performs various other duties as assigned.
Minimum of five years of experience in the Heavy Construction Equipment Industry, three years of Supervisory experience and strong mechanical knowledge. Must have the ability to manage and delegate work. Must have excellent verbal, written and customer service skills. Must be proficient with MS-Office applications.
Medical, Dental, Vision and 401(k)
Alban CAT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation and gender identity. If you need reasonable accommodation for any part of the application and hiring process, please notify Alban CAT by calling 410.686.7777 and asking for the Human Resources Department. Alban CAT is a federal contractor. Alban CAT is a drug free workplace.