Alban CAT, the Caterpillar dealer for the mid-Atlantic Region is accepting applications for a Quotation Supervisor for our Elkridge branch.
The Quotation Supervisor-Electric Power Generation is responsible for supervising a team of Central Quoters who support the product support field team and branch personnel with researching, developing and delivering estimates and quotes for maintenance, testing, troubleshooting, repairing, retrofits and overhauling diesel and gas engines and generators, gear boxes, manual and automatic transfer switches, uninterruptable power supplies, electrical switchgear, and Combined Heat and Power systems in the electric power, marine and industrial markets. Additionally, this position will oversee the Customer Support Agreement (CSA) development process, complex product support bids, and route quote requests. The Quotation Supervisor also supervises a team of Inside Sales Representatives within a professional, high call volume setting in an effort drive increased participation and incremental revenue. This includes training and developing the team to assist with driving sales; tracking and measuring the daily call activity, Customer Resource Management (CRM) system usage, lead generation and prospecting; monitoring sales calls to observe employee demeanor, technical accuracy and conformity to company policies. Additionally, this position will serve as New Product Sales Dept. Liaison by preparing CSAs for new equipment sales, coordinating the proper charges to contracts, handling special preventive maintenance estimate requests, and attending start up meetings to manage the account hand off process.
Minimum of five years’ service estimating and quoting experience in the diesel engine, gas engine, electric power, energy, construction equipment, heavy machinery, trucks, technical products, automotive, HVAC industry or other mechanical production equipment/industries. Minimum of three years’ supervisory experience. Must be proficient with MS-Office applications and have the ability to adapt to changing technology. Must have strong customer service skills and be a strong communicator with excellent written and verbal communication skills. Must be self-motivated and detail-oriented with strong data analysis skills. Must be well organized with the ability to effectively prioritize tasks and competing demands.
80 Hours Of Classroom Training, Medical, Dental, Vision and 401(k)
Alban CAT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation and gender identity. If you need reasonable accommodation for any part of the application and hiring process, please notify Alban CAT by calling 410.686.7777 and asking for the Human Resources Department. Alban CAT is a federal contractor. Alban CAT is a drug free workplace.